{"created":"2023-05-15T13:13:55.092132+00:00","id":420,"links":{},"metadata":{"_buckets":{"deposit":"c1e26096-d9a5-4ecb-a001-19bb2a659432"},"_deposit":{"created_by":2,"id":"420","owners":[2],"pid":{"revision_id":0,"type":"depid","value":"420"},"status":"published"},"_oai":{"id":"oai:bunka.repo.nii.ac.jp:00000420","sets":["1:48:72:80"]},"author_link":["1828","1826","1827"],"item_2_alternative_title_19":{"attribute_name":"その他のタイトル","attribute_value_mlt":[{"subitem_alternative_title":"Reconsideration of Measuring Consumer Satisfaction : Introductionof the Quality Evaluating Process and Perceived Values"}]},"item_2_alternative_title_20":{"attribute_name":"タイトル（ヨミ）","attribute_value_mlt":[{"subitem_alternative_title":"ショウヒシャ マンゾク ソクテイ ノ サイケントウ : ヒンシツ ヒョウカ カテイ ト チカク カチ ノ ドウニュウ"}]},"item_2_biblio_info_7":{"attribute_name":"書誌情報","attribute_value_mlt":[{"bibliographicIssueDates":{"bibliographicIssueDate":"2000-01-31","bibliographicIssueDateType":"Issued"},"bibliographicIssueNumber":"31","bibliographicPageEnd":"89","bibliographicPageStart":"79","bibliographic_titles":[{"bibliographic_title":"文化女子大学紀要. 服装学・生活造形学研究"}]}]},"item_2_description_4":{"attribute_name":"抄録","attribute_value_mlt":[{"subitem_description":"消費者満足概念は既存研究から、大きく分けて取引特定的(transaction-specific) 消費者満足概念と累積的(cumulative) 消費者満足概念があるが、これらの2つの消費者満足概念の比較・検討が不足もしくは十分でないために、消費者満足の測定の問題点の原因になっているのではないだろうか。\n2つの消費者満足概念を比較・検討すると、取引特定的消費者満足が個別企業のマーケティング戦略や活動により示唆を与えるものとして累積的消費者満足概念より有益であると考えられる。しかしながら、この概念における「購買・消費後の評価」を「製品属性による測定」を用いては消費者満足を正しく測定しているとは言えない。消費者にとって重要でない属性や、消費者が差異を知覚していない属性をも含めて測定してしまっているからである。本論では、この問題点を解決するために、累積的消費者満足概念で用いられている「知覚パフォーマンス(知覚品質)」や「知覚価値」のもととなっている「品質評価過程」の検討を行い、取引特定的消費者満足概念のより正しい測定のために「知覚パフォーマンス」や「知覚価値」の導入を試みる。","subitem_description_type":"Abstract"}]},"item_2_full_name_2":{"attribute_name":"著者(ヨミ)","attribute_value_mlt":[{"nameIdentifiers":[{}],"names":[{"name":"エド, カツエ"}]}]},"item_2_full_name_3":{"attribute_name":"著者別名","attribute_value_mlt":[{"nameIdentifiers":[{}],"names":[{"name":"Edo, Katsue"}]}]},"item_2_publisher_33":{"attribute_name":"出版者","attribute_value_mlt":[{"subitem_publisher":"文化女子大学"}]},"item_2_source_id_10":{"attribute_name":"書誌レコードID","attribute_value_mlt":[{"subitem_source_identifier":"AN10432144","subitem_source_identifier_type":"NCID"}]},"item_2_source_id_8":{"attribute_name":"ISSN","attribute_value_mlt":[{"subitem_source_identifier":"0919780X","subitem_source_identifier_type":"ISSN"}]},"item_2_subject_17":{"attribute_name":"日本十進分類法","attribute_value_mlt":[{"subitem_subject":"675","subitem_subject_scheme":"NDC"}]},"item_2_text_39":{"attribute_name":"その他の寄与者","attribute_value_mlt":[{"subitem_text_value":"文化女子大学"}]},"item_2_text_6":{"attribute_name":"引用","attribute_value_mlt":[{"subitem_text_value":"文化女子大学紀要. 服装学・生活造形学研究 31(2000-01) pp.79-89"}]},"item_2_version_type_16":{"attribute_name":"著者版フラグ","attribute_value_mlt":[{"subitem_version_resource":"http://purl.org/coar/version/c_970fb48d4fbd8a85","subitem_version_type":"VoR"}]},"item_creator":{"attribute_name":"著者","attribute_type":"creator","attribute_value_mlt":[{"creatorNames":[{"creatorName":"江戸, 克栄"}],"nameIdentifiers":[{}]}]},"item_files":{"attribute_name":"ファイル情報","attribute_type":"file","attribute_value_mlt":[{"accessrole":"open_date","date":[{"dateType":"Available","dateValue":"2020-06-22"}],"displaytype":"detail","filename":"001031231_08.pdf","filesize":[{"value":"757.7 kB"}],"format":"application/pdf","licensetype":"license_note","mimetype":"application/pdf","url":{"label":"001031231_08.pdf","url":"https://bunka.repo.nii.ac.jp/record/420/files/001031231_08.pdf"},"version_id":"555194ce-2f02-4e35-a356-394866bf8a45"}]},"item_language":{"attribute_name":"言語","attribute_value_mlt":[{"subitem_language":"jpn"}]},"item_resource_type":{"attribute_name":"資源タイプ","attribute_value_mlt":[{"resourcetype":"departmental bulletin paper","resourceuri":"http://purl.org/coar/resource_type/c_6501"}]},"item_title":"消費者満足測定の再検討 : 品質評価過程と知覚価値の導入","item_titles":{"attribute_name":"タイトル","attribute_value_mlt":[{"subitem_title":"消費者満足測定の再検討 : 品質評価過程と知覚価値の導入"}]},"item_type_id":"2","owner":"2","path":["80"],"pubdate":{"attribute_name":"公開日","attribute_value":"2016-03-28"},"publish_date":"2016-03-28","publish_status":"0","recid":"420","relation_version_is_last":true,"title":["消費者満足測定の再検討 : 品質評価過程と知覚価値の導入"],"weko_creator_id":"2","weko_shared_id":2},"updated":"2023-05-15T14:05:21.398432+00:00"}